FAQ & Site Info
Yes, please use the promo code "Curbside" during checkout and include a message for us for any special instructions. We will be in touch when your items are ready for pick-up. Our physical location is open Monday-Friday by appointment.
Shipping prices are based on shipping a single item, so the price may escalate on multiple items. If you are local and concerned about the price of shipping, remember curbside pick-up at the Hexagon House is an option. Use the promo code "Curbside" during checkout. If you are not local and your cost of shipping was excessively overcharged, we will process a refund after shipping your items.
Our store is located on the first floor of the Hexagon House, 530 Amherst St., Winchester, VA. Please use the back door as the entrance. Currently the Hexagon House is open by appointment only Monday-Friday.
Please allow one to two business days for packing and shipping mailed orders. Orders will be shipped via USPS and may take up to a week to arrive. Please allow one business day for in-person curbside pickups. We will contact you via your provided information at checkout when your curbside order is ready. Pickups are processed during regular hours Monday-Friday at the Hexagon House.
You can learn more about PHW and our Bough & Dough Shop at our website, www.phwi.org/ .